Terms of service
JOMA Website Terms of Service
Welcome to the JOMA website. Please read these Terms of Service carefully before using our services. These terms apply to all users who visit this website, purchase products, participate in activities or use any related services.
1. Use of the Website
1.1 Acceptance of Terms
By accessing or using the JOMA website, you agree to comply with these Terms of Service. If you do not agree, please stop using the website and its related services.
1.2 User Eligibility
You must be at least 18 years old or otherwise have the legal capacity to use our services. If you are under 18, please review and accept these terms with your parent or legal guardian.
1.3 Account Security
You are responsible for keeping your account details, including your username and password, secure.
You are responsible for activities carried out through your account, including unauthorised use.
2. Products and Services
2.1 Product Information
We aim to provide accurate product descriptions and prices, but errors may occasionally occur.
We reserve the right to update product information and prices without prior notice.
Website images are for reference only. Please refer to the actual products for their appearance and specifications.
2.2 Order Processing
We will process your order after confirming receipt of payment.
We reserve the right to decline or cancel an order due to insufficient stock, pricing errors or other reasonable grounds.
If any ordered item is out of stock, we will refund the amount paid for that item to the account used for the original payment. The time for the refund to appear in your account depends on your bank or payment provider.
2.3 After-Sales Services
We provide after-sales services in accordance with applicable laws and regulations, including product quality guarantees and repair services where applicable.
Please refer to our published after-sales policies for details of eligibility, coverage and procedures.
3. User Conduct
3.1 Prohibited Activities
You must not use this website for unlawful activities, including fraud, infringement of intellectual property rights or distribution of malicious software.
You must not publish false information, harass other users or interfere with the website’s normal operation.
3.2 User Content
Any content you publish on the website must comply with applicable laws and accepted standards of conduct.
We reserve the right to remove content that breaches these requirements and take appropriate action, including restricting or terminating access to our services.
4. Privacy and Data Protection
4.1 Privacy Policy
We respect your privacy and protect your personal data. Please read our Privacy Policy for details of how we collect, use and disclose your personal information.
4.2 Data Security
We implement reasonable technical and organisational measures to protect your personal data. However, we cannot guarantee the absolute security of information transmitted over the internet.
Please take appropriate steps to protect your account details and password against unauthorised use.
5. Limitation of Liability
5.1 Scope of Liability
To the extent permitted by applicable law, we are not liable for indirect, incidental, special or consequential losses, including loss of profits, loss of data or business interruption.
We are not responsible for the content or conduct of third-party websites, or for issues arising from their use.
5.2 Events Beyond Our Control
To the extent permitted by applicable law, we are not liable for failure to fulfil our obligations due to events beyond our reasonable control, including natural disasters, war or government action.
6. Changes and Termination
6.1 Changes to These Terms
We reserve the right to amend these Terms of Service. Updated terms will be published on the website and take effect upon publication.
Please review these terms regularly for updates.
6.2 Suspension or Termination of Access
We reserve the right to suspend or terminate your account or access to the website, with or without notice, as circumstances require and subject to applicable law.
7. Governing Law and Dispute Resolution
7.1 Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region.
7.2 Dispute Resolution
If a dispute arises, both parties should first seek to resolve it through amicable discussion.
If no resolution is reached, either party may bring proceedings before the courts of the Hong Kong Special Administrative Region.
Thank you for choosing JOMA. We are committed to providing quality products and services.
